Overland Storage OnSite Gold 1 yr New Product Uplift for NEO400S Autoloader Part # EWGOLD1U-N400S

Gold Onsite Support

For our customers with the most critical data storage demands where availability 365 days a year is required our premium level Gold support is the solution of choice. Gold support provides you with all of the premium features of our Silver level support plus access to these services 24 hours a day, 7 days a week, 365 days a year.

• 24x7 Access to web based self support
• 27x7x365 Technical Support, Enhanced response time
• 4 hour, any time, on site repair response following diagnosis
• Gold level support is only available for products located within 100 miles of an Overland service center.